Within 1 business day (Mon–Fri). Peak periods may take a bit longer, but we’ll keep you posted.

We want you to be happy with your order. If something isn't right, you have 14 days to send it back. We only ask that the items are unworn and still have their original tags on.

Ready to start? The easiest way is directly from your customer account.

For complete information, please visit our full Exchange & Refund Policy page.

Yes — bring your unworn item with tags and your order email.

If tracking is stuck or missing, contact us — we’ll liaise with the carrier. If tracking shows “Delivered,” please file a claim with the carrier; we can’t refund confirmed deliveries.